{"id":10067,"date":"2021-08-31T22:33:15","date_gmt":"2021-08-31T21:33:15","guid":{"rendered":"https:\/\/ee.yelkdev.site\/?p=10067"},"modified":"2023-09-21T23:37:18","modified_gmt":"2023-09-21T22:37:18","slug":"6-reasons-why-banks-finance-should-embrace-event-driven-architecture","status":"publish","type":"post","link":"https:\/\/www.equalexperts.com\/blog\/our-thinking\/6-reasons-why-banks-finance-should-embrace-event-driven-architecture\/","title":{"rendered":"6 reasons why banks &#038; finance should embrace event driven architecture"},"content":{"rendered":"<p>Increasingly, banks and financial organisations are defined by two things: their technology, and that technology\u2019s ability to facilitate the highest quality\u00a0 customer experience.<\/p>\n<p>Technology and customer experience are inherently connected. Speed of service, security, the flexibility to create and deliver value based on a person\u2019s context or real-time interactions; these are some of the hallmarks of leading CX.<\/p>\n<p>They\u2019re also some of the reasons why event-driven architecture is a compelling solution for both large scale banks and start-up fin-techs alike.<\/p>\n<p>Let\u2019s look into six detailed reasons why <a href=\"https:\/\/www.equalexperts.com\/case-study\/a-new-benchmark-in-banking-experience\/\">digital banks<\/a>, government authorities, and <a href=\"https:\/\/www.equalexperts.com\/case-study\/leading-payment-platform-with-eda\/\">other financial institutions around the world<\/a> are embracing event-driven architecture.<\/p>\n<h2>1 \u2013 Scale technical infrastructure in response to high demand; quickly and cost effectively.<\/h2>\n<p>Banks and financial organisations typically deal with huge volumes of activity, and high-throughput requirements.<\/p>\n<p>Depending on the scale of your organisation, enormous numbers of transactions, eKYC checks, risk analyses, and other micro-interactions will likely occur every hour.<\/p>\n<p>If you\u2019re reliant on a monolithic architecture, scaling to accommodate peak periods or fluctuations in demand typically represents a challenge for engineers, a strain on existing resources, or a significant cost for your organisation. Or all three in combination.<\/p>\n<p>Imagine experiencing a wave of transactions that represent a 100% increase on your typical processing power. This likely creates a huge strain on services.<\/p>\n<p>In a synchronous blocking scenario, response times will inevitably balloon as requests are pushed downstream through a chain of increasingly overwhelmed services.<\/p>\n<p>With an event-driven architecture, you can easily build out multiple microservices to service the same stream of requests. These services operate through a <a href=\"https:\/\/www.equalexperts.com\/our-services\/deliver\/event-driven-architecture\/\">receiver-driven routing<\/a> pattern; in other words, each service will only pull a request from the queue if it is ready and available to complete its function.<\/p>\n<div style=\"padding: 30px; background: #DFF9FF;\">\n<h3>Synchronous processing<\/h3>\n<p>In synchronous or linear processing, response times can grow as requests are pushed downstream through a chain of increasingly overwhelmed services.<\/p>\n<div style=\"text-align: center;\"><video src=\"https:\/\/www.equalexperts.com\/wp-content\/uploads\/2021\/06\/synchronous-processing-ver2_2.mp4\" preload=\"metadata\" autoplay=\"autoplay\" loop=\"loop\" muted=\"\" width=\"300\" height=\"150\"><\/video><\/div>\n<\/div>\n<div style=\"padding: 30px; background: rgba(253, 240, 186, 1);\">\n<h3>Event-driven processing<\/h3>\n<p>In contrast, event-driven processing is \u2018receiver-driven\u2019. Each microservice pulls from the queue as it is capable of processing requests, meaning many services function together to make light work of high volume periods.<\/p>\n<div style=\"text-align: center;\"><video src=\"https:\/\/www.equalexperts.com\/wp-content\/uploads\/2021\/06\/asynchronous-processing-ver2.mp4\" preload=\"metadata\" autoplay=\"autoplay\" loop=\"loop\" muted=\"\" width=\"300\" height=\"150\"><\/video><\/div>\n<\/div>\n<p>Sure, a load balancer will be serviceable if you\u2019re consistently processing high volumes of requests. But when things are time sensitive\u2014and fluctuating\u2014the receiver-driven approach facilitated through event-processing is far more consistent, reliable, and powerful.<\/p>\n<h2>2 \u2013 Adapt to change\u2014almost instantly\u2014and respond to key drivers in market.<\/h2>\n<p>In a competitive financial sector\u2014where startups are establishing a foothold and accruing greater market share\u2014the ability to respond and create value quickly is crucial.<\/p>\n<p>Unfortunately, for many large-scale banks, technical infrastructure is a source of constraint, rather than driving the change and potential we see in digital banks.<\/p>\n<p>Event-driven architecture gives you the ability to respond to change rapidly, thanks to a couple of key factors.<\/p>\n<p>Firstly, an <a href=\"https:\/\/www.equalexperts.com\/blog\/our-thinking\/understanding-event-driven-architecture-and-microservices-in-comparison-to-a-monolith\/\">event-driven architecture is typically comprised of decoupled microservices<\/a>. By decoupling\u2014and reducing chains of interdependencies between services\u2014you reduce the potential impact and risk associated with testing and deployment processes. Reducing risk and effort involved in deployment, while maintaining quality assurance, means you can act faster to improve customer experience.<\/p>\n<p>Secondly, an event-driven architecture allows you to quickly and easily create new services that leverage existing data streams.<\/p>\n<p style=\"font-family: Montserrat, sans-serif; font-size: 37px; color: #333; max-width: 695px;\">In other words, you can <span style=\"font-weight: 600; background: #FFDA2D;\">rapidly spin up new services<\/span> for evolving use cases as they become apparent or\u00a0appealing.<\/p>\n<p>Let\u2019s consider a hypothetical scenario. Imagine your business intelligence team identifies a series of accounts sending potentially problematic transactions to an offshore bank. In this scenario, you could immediately create a new microservice to monitor for any transactions going to that bank, and fire immediate notifications to your risk analysis team for additional monitoring of the accounts associated with those transactions.<\/p>\n<p>Almost immediately, you protect your organisation\u2014and customers\u2014against the risk associated with potentially fraudulent transactions.<\/p>\n<p>You <i>can<\/i> do the equivalent in a monolithic architecture, but you\u2019d have to plan everything ahead of time: mapping use cases, establishing how information will be used, where it will be sent, and more.<\/p>\n<p>Engaging in that painstaking planning makes you slower to respond to the needs of your customers. Or, in the above example, slower to eliminate risk.<\/p>\n<h2>3 \u2013 Surface data to a range of distributed business domains for comprehensive real-time views of customers and operations.<\/h2>\n<p>Event-driven architectures create an incredible ability to consolidate multiple flows of information in real time.<\/p>\n<p>In many cases, this can create visibility of issues or opportunities that are otherwise unidentifiable across large organisations with multiple domains.<\/p>\n<p>Consider the following hypothetical:<\/p>\n<ul>\n<li>One flow of events indicates that a customer has updated their contact information; typically, this may be visible to Customer Services.<\/li>\n<li>Another flow indicates the same customer has withdrawn $2,000; typically, this may be visible through the Banking Platform.<\/li>\n<\/ul>\n<p>In isolation, neither of these actions seem problematic or noteworthy. However, if they occur in close proximity to one another\u2014and crucially, if you have a risk analysis team who has immediate visibility of both, or an automated flag to monitor this customer based on the combination of these actions\u2014you may be able to prevent a <a href=\"https:\/\/www.equalexperts.com\/blog\/ee-life\/four-reasons-why-event-driven-architecture-is-crucial-in-fraud-and-risk-analysis\">potential fraud<\/a>.<\/p>\n<p>Conversely, if you\u2019re operating with batched processing, it\u2019s far less likely that this intersection of activity will be identified in time to take meaningful action. The system may generate a report overnight, and someone will action the report the next day; long after the incident has occurred, and the damage has been done.<\/p>\n<p>With event-driven architecture, you could create an automated ancillary service that monitors exclusively for a range of key behavioural triggers.<\/p>\n<p>If any of those triggers occur, the service automatically flags the account, and customer service agents or security teams can implement subsequent processes based on the information they have in the moment.<\/p>\n<h2>4 \u2013 Add services without risk or disruption to existing, business-critical infrastructure.<\/h2>\n<p>Events are all about speed, flexibility, and delivering on potential as it is identified. With an event-driven architecture, you\u2019re typically able to create robust and reliable services within a day\u2019s time, if not less.<\/p>\n<p style=\"font-family: Montserrat, sans-serif; font-size: 37px; color: #333; max-width: 695px;\">Critically, the creation, testing and deployment of these services is a non-invasive process.<\/p>\n<p>You have the capability to \u2018annex\u2019 new services to the side of existing flows, rather than change the foundational structure of your existing functionality. These annexed microservices are referred to as \u2018ancillary services\u2019, because they don\u2019t affect your core services.<\/p>\n<p>If a single ancillary service misfires within an event-driven architecture, the only implication is the state of that one ancillary service becomes stale.<\/p>\n<p>On the other hand, provisioning change in a traditional architecture typically means re-testing <i>everything<\/i>.<\/p>\n<p>In a monolithic approach, if you make an addition or amendment to core services, you have two choices: re-rest everything, or deploy at risk.<\/p>\n<h2>5 \u2013 Meet regulatory obligations in real-time and with greater accuracy.<\/h2>\n<p>With event-driven architectures, end-of-day reconciliation is a thing of the past. Teams can configure events to listen for micro-interactions that may impact or feature in regulatory reports to ensure they\u2019re compiled in real time.<\/p>\n<p>Coupled with the concept of ancillary services (see point 4, above), you could perform risk analysis as part of the same single flow\u2014removing the potential for double handling of information and creating greater efficiencies for speed of processing.<\/p>\n<h2>6 \u2013 The ultimate benefit? Deliver a better experience for your customers, before your competitors can.<\/h2>\n<p>Each of the five previous points ultimately converge to provide greater security, flexibility, and an improved overall experience for your customers.<\/p>\n<p>While event-driven architectures provide a wide range of valuable benefits for your internal teams and processes, the real value lies in delivering leading customer experience with a view to:<\/p>\n<ul>\n<li>Improve customer acquisition<\/li>\n<li>Improve customer retention<\/li>\n<li>Create broader customer interactions, through opportunities for time-sensitive or contextual promotion of a wide range of products (say your customer frequently transfers money into a savings deposit; you could trigger a service to send them information on home loans once they reach a certain threshold)<\/li>\n<li>Create deeper customer interactions, by delivering more value than a potential competitor<\/li>\n<\/ul>\n<h2>Looking to learn more?<\/h2>\n<p>Find out how we\u2019ve leveraged event-driven architecture to support banks and financial organisations around the world, like:<\/p>\n<ul>\n<li><a href=\"https:\/\/www.equalexperts.com\/case-study\/a-new-benchmark-in-banking-experience\/\">Australia\u2019s leading digital bank<\/a><\/li>\n<li><a href=\"https:\/\/www.equalexperts.com\/case-study\/leading-payment-platform-with-eda\/\">The Middle East\u2019s leading payment gateway provider<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Increasingly, banks and financial organisations are defined by two things: their technology, and that technology\u2019s ability to facilitate the highest quality\u00a0 customer experience. Technology and customer experience are inherently connected. Speed of service, security, the flexibility to create and deliver value based on a person\u2019s context or real-time interactions; these are some of the hallmarks [&hellip;]<\/p>\n","protected":false},"author":158,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[5,3],"tags":[],"location":[393],"class_list":["post-10067","post","type-post","status-publish","format-standard","hentry","category-our-thinking","category-tech-focus"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.9 (Yoast SEO v25.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Why Financial Institutions Should Embrace Event-Driven Architecture<\/title>\n<meta name=\"description\" content=\"Discover 6 reasons why banks &amp; financial institutions should embrace event-driven architecture to improve their technology and customer experience.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.equalexperts.com\/blog\/our-thinking\/6-reasons-why-banks-finance-should-embrace-event-driven-architecture\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"6 reasons why banks &amp; finance should embrace event driven architecture\" \/>\n<meta property=\"og:description\" content=\"Discover 6 reasons why banks &amp; financial institutions should embrace event-driven architecture to improve their technology and customer experience.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.equalexperts.com\/blog\/our-thinking\/6-reasons-why-banks-finance-should-embrace-event-driven-architecture\/\" \/>\n<meta property=\"og:site_name\" content=\"Equal Experts\" \/>\n<meta property=\"article:published_time\" content=\"2021-08-31T21:33:15+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-09-21T22:37:18+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.equalexperts.com\/wp-content\/uploads\/2021\/08\/5-reasons-why-facebook-1200x630-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2400\" \/>\n\t<meta property=\"og:image:height\" content=\"1260\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Andy Canning\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@EqualExperts\" \/>\n<meta name=\"twitter:site\" content=\"@EqualExperts\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Andy Canning\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.equalexperts.com\/blog\/our-thinking\/6-reasons-why-banks-finance-should-embrace-event-driven-architecture\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.equalexperts.com\/blog\/our-thinking\/6-reasons-why-banks-finance-should-embrace-event-driven-architecture\/\"},\"author\":{\"name\":\"Andy Canning\",\"@id\":\"https:\/\/www.equalexperts.com\/#\/schema\/person\/3433d493ccc0da494441d66b21f56ebc\"},\"headline\":\"6 reasons why banks &#038; 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