{"id":4446,"date":"2017-05-16T15:37:30","date_gmt":"2017-05-16T14:37:30","guid":{"rendered":"https:\/\/ee.yelkdev.site\/?p=4446"},"modified":"2025-03-13T02:27:12","modified_gmt":"2025-03-13T02:27:12","slug":"devops-conversation-starter","status":"publish","type":"post","link":"https:\/\/www.equalexperts.com\/blog\/our-thinking\/devops-conversation-starter\/","title":{"rendered":"Beyond DevOps: DevOps is just a conversation starter"},"content":{"rendered":"<p>In previous posts in our &#8216;Beyond DevOps&#8217; series, <a href=\"https:\/\/www.equalexperts.com\/blog\/author\/dmitchell\/\" target=\"_blank\" rel=\"noopener noreferrer\">Dan<\/a> has explained why <a href=\"https:\/\/www.equalexperts.com\/blog\/our-thinking\/devops-as-a-constraint\/\" target=\"_blank\" rel=\"noopener noreferrer\">DevOps is a constraint<\/a>, and why <a href=\"https:\/\/www.equalexperts.com\/blog\/our-thinking\/value-operability\/\" target=\"_blank\" rel=\"noopener noreferrer\">operability is so valuable<\/a>.<\/p>\n<p>Thanks to Dan, we now understand that DevOps is both a problem and an opportunity for us.\u00a0As a result, I\u2019d like to talk about how DevOps will fit into Equal Experts in the future. But in summary:\u00a0DevOps is just a conversation starter.<\/p>\n<p>Allow me to explain why we will be making a significant change across our business, despite the IT industry moving in a different direction.<\/p>\n<h3>DevOps is NOT our goal<\/h3>\n<p>Equal Experts\u2019 <a href=\"https:\/\/www.equalexperts.com\/our-values\/delivery-values\/\" target=\"_blank\" rel=\"noopener noreferrer\">Delivery Values<\/a> are based on our shared experiences of working with many different clients worldwide. One of those Delivery Values is \u201c<em>we value agility and feedback, but \u2018being Agile\u2019 is not our goal<\/em>\u201d:<\/p>\n<blockquote>\n<p style=\"padding-left: 30px;\">\u201cWe want to be responsible for business outcomes \u2013 not for making organisations feel like they are more agile. Agile is simply a means to an end.<\/p>\n<p style=\"padding-left: 30px;\">While we value the XP practices in particular, we do not mandate any specific practice in our deliveries; we want to avoid \u2018cargo cult\u2019 agile, where people blindly follow a practice for the sake of it. Instead, we seek to always pay attention to what a given practice is really trying to achieve. No practice is so important that it can not be questioned and adapted to meet the desired outcome\u201d<\/p>\n<\/blockquote>\n<p>When I read this, I can replace &#8216;agile&#8217; with &#8216;DevOps&#8217; and the sentiment remains the same.<\/p>\n<p>DevOps is a means to an end for us to help our clients \u2013 never to make us feel like we are doing DevOps in a particular way. However, just like Agile in the past, in the wider industry there is now a DevOps <a href=\"https:\/\/en.wikipedia.org\/wiki\/Cargo_cult_programming\" target=\"_blank\" rel=\"noopener noreferrer\">cargo cult<\/a> where organisations blindly create DevOps roles and adopt new automation tools without considering their business needs. That\u2019s not something we are interested in doing.<\/p>\n<h3>Delivery IS our goal<\/h3>\n<p>At Equal Experts, our goal is to deliver valuable software with our clients while helping them gradually improve their capabilities in the process. Over the years, we\u2019ve found the best way to do this is to release new features early and often, in close collaboration with our clients. This helps our clients realise value faster, and it accelerates customer feedback loops. It also reduces risk, shrinking the potential for errors and remediation time.<\/p>\n<p>This isn\u2019t something we\u2019re doing in a vacuum, of course. It is Continuous Delivery, and we apply the principles and practices laid out by <a href=\"http:\/\/www.davefarley.net\" target=\"_blank\" rel=\"noopener noreferrer\">Dave Farley<\/a> and <a href=\"https:\/\/continuousdelivery.com\" target=\"_blank\" rel=\"noopener noreferrer\">Jez Humble<\/a> within different client contexts. We also support Continuous Delivery community events such as the PIPELINE conference and <a href=\"https:\/\/www.meetup.com\/London-Continuous-Delivery\/\" target=\"_blank\" rel=\"noopener noreferrer\">LondonCD<\/a> meetups.<\/p>\n<p>But Continuous Delivery is only part of the story. After all, frequent production deployments aren\u2019t much help if a production system has unstable infrastructure and zero telemetry. It\u2019s hard to minimise the revenue lost during a production incident if you don\u2019t know what errors have occurred, or how to fix them.<\/p>\n<p>That\u2019s why we put so much emphasis on helping our clients with the delivery of operational requirements. We invest in operability to deliver reliable production systems, and we create an operational agility that \u2013 combined with Continuous Delivery \u2013 becomes a competitive advantage for our clients.<\/p>\n<p>This approach has served us well on many of our client engagements, such as an <a href=\"https:\/\/www.equalexperts.com\/blog\/whats-new\/hmrc-and-equal-experts-win-digital-project-of-the-year-at-2015-uk-it-industry-awards\/\" target=\"_blank\" rel=\"noopener noreferrer\">award-winning platform for the central UK government<\/a>. Over the years, this platform has become a multi-cloud <a href=\"https:\/\/www.equalexperts.com\/blog\/our-thinking\/platform-as-a-service-we-prefer-it-as-a-club\/\" target=\"_blank\" rel=\"noopener noreferrer\">Platform as a Club<\/a> for a very large number of teams and hundreds of microservices. All of those teams work towards Continuous Delivery, and some deploy to production multiple times a day. This is made possible by the extensive automation of infrastructure, logging, monitoring, and anomaly detection on the platform.<\/p>\n<h3>DevOps is just a conversation starter<\/h3>\n<p>As this series explains, at Equal Experts we want to go beyond DevOps. So we\u2019re making a big change with how we discuss DevOps services with clients and how we recruit DevOps practitioners, as well as how we practice DevOps in our delivery teams worldwide.<\/p>\n<p>Over the coming weeks and months, we\u2019ll shift our ways of working until \u201cDevOps\u201d is simply a term we use to begin conversations with our clients. These conversations will go on to cover much more, though: release engineering, operability, and\/or Continuous Delivery.<\/p>\n<p>So, I ask everyone working with Equal Experts to merely think of DevOps as the beginning of our shared understanding. This is a great opportunity for us to break our DevOps constraint and further embrace Continuous Delivery and operability. But most importantly, it\u2019s an opportunity for us to help our clients succeed.<\/p>\n<p><em>This is the third article in our multi-author series \u201cBeyond DevOps\u201d, which aims to explore DevOps and Continuous Delivery \u2013 and how they affect our culture and work. In the next part, we\u2019ll be looking at how one of our delivery teams has adopted Continuous Delivery and operability. Keep an eye on the blog or follow us on Twitter for the latest updates.<\/em><\/p>\n<blockquote><p>&nbsp;<\/p><\/blockquote>\n<ol>\n<li><em><a href=\"https:\/\/www.equalexperts.com\/blog\/our-thinking\/devops-as-a-constraint\/\" target=\"_blank\" rel=\"noopener noreferrer\">DevOps as a Constraint<\/a><\/em><\/li>\n<li><em><a href=\"https:\/\/www.equalexperts.com\/blog\/our-thinking\/value-operability\/\" target=\"_blank\" rel=\"noopener noreferrer\">The value of Operability<\/a><\/em><\/li>\n<li><em>DevOps is just a conversation starter\u00a0(you are here!)<\/em><\/li>\n<li><a href=\"https:\/\/www.equalexperts.com\/blog\/our-thinking\/hiring-devops-operability\/\" target=\"_blank\" rel=\"noopener noreferrer\"><em>Looking for DevOps\/Operability Engineers<\/em><\/a><\/li>\n<li><a href=\"https:\/\/www.equalexperts.com\/blog\/our-thinking\/operability-hmrc\/\" target=\"_blank\" rel=\"noopener noreferrer\"><em>Operability for a Platform-as-a-Service<\/em><\/a><\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>In previous posts in our &#8216;Beyond DevOps&#8217; series, Dan has explained why DevOps is a constraint, and why operability is so valuable. Thanks to Dan, we now understand that DevOps is both a problem and an opportunity for us.\u00a0As a result, I\u2019d like to talk about how DevOps will fit into Equal Experts in the [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[5],"tags":[],"location":[397],"class_list":["post-4446","post","type-post","status-publish","format-standard","hentry","category-our-thinking"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.9 (Yoast SEO v25.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Beyond DevOps: DevOps is just a conversation starter | Equal Experts<\/title>\n<meta name=\"description\" content=\"DevOps is not the goal \u2013 it&#039;s a means to an end. We see DevOps as the start of a much wider conversation about Continuous Delivery and operability.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.equalexperts.com\/blog\/our-thinking\/devops-conversation-starter\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Beyond DevOps: DevOps is just a conversation starter\" \/>\n<meta property=\"og:description\" content=\"DevOps is not the goal \u2013 it&#039;s a means to an end. 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