{"id":8278,"date":"2020-11-09T14:43:01","date_gmt":"2020-11-09T14:43:01","guid":{"rendered":"https:\/\/ee.yelkdev.site\/?p=8278"},"modified":"2024-03-28T13:47:06","modified_gmt":"2024-03-28T13:47:06","slug":"so-what-is-a-digital-platform-anywayl","status":"publish","type":"post","link":"https:\/\/www.equalexperts.com\/blog\/our-thinking\/so-what-is-a-digital-platform-anywayl\/","title":{"rendered":"So what is a Digital Platform anyway?"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">A Digital Platform allows your organisation to accelerate its time to market, increase revenue, reduce costs, and create innovative products for your customers. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Equal Experts sees Digital Platforms as an essential part of the IT landscape across both the public and private sectors.\u00a0 Read on to understand what a digital platform is, and how they empower Digital Services across an organisation.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">At Equal Experts, we define a <\/span><b>Digital Platform<\/b><span style=\"font-weight: 400;\"> as:<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">A Digital Platform is a bespoke Platform as a Service (PaaS) product composed of people, processes, and tools, that enables teams to rapidly develop, iterate, and operate Digital Services at scale.\u00a0<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">A Digital Platform is a powerful tool and when used correctly it is:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><b><i>Differentiating<\/i><\/b><span style=\"font-weight: 400;\">. It empowers your teams to concentrate on solving real business problems by abstracting away organisational complexities and toil.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b><i>A product<\/i><\/b><i><span style=\"font-weight: 400;\">.<\/span><\/i><span style=\"font-weight: 400;\"> It\u2019s built incrementally by incorporating feedback from your teams. It accelerates the delivery of Digital Services. It&#8217;s enduring.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b><i>Opinionated<\/i><\/b><span style=\"font-weight: 400;\">. It makes it easy for your teams to build, deploy, and operate Digital Services by providing a curated set of high-quality building blocks.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">It\u2019s also important to understand what a Digital Platform is not:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><b><i>Not a commodity<\/i><\/b><span style=\"font-weight: 400;\">. It cannot be bought off the shelf, as it must satisfy the specific needs of your organisation. It\u2019s built by weaving together open-source and bespoke commodity tools to create a technology accelerator.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b><i>Not a project<\/i><\/b><i><span style=\"font-weight: 400;\">.<\/span><\/i><span style=\"font-weight: 400;\"> It isn\u2019t a one-off development with a fixed end date. It needs to keep changing, as the needs of your teams will change based on their customers\u2019 demands.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b><i>Not a universal infrastructure platform<\/i><\/b><span style=\"font-weight: 400;\">. It cannot run all cloud services for all possible consumers without weakening the proposition. It needs to focus on a subset of cloud services to support Digital Service workloads.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">It\u2019s important to remember that a Digital Platform isn\u2019t a silver bullet. It\u2019s a long-term commitment to Digital Services at scale. It\u2019s not appropriate for all workloads, teams, or organisations. For more on this, see <\/span><a href=\"https:\/\/playbooks.equalexperts.com\/digital-platform\/introduction\/when-to-start-a-digital-platform\"><span style=\"font-weight: 400;\">when to start a Digital Platform<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A <\/span><b>Digital Service<\/b><span style=\"font-weight: 400;\"> is a software service designed to fulfil a product capability and run on a Digital Platform. Such a service might be a monolith, or composed of multiple microservices. It\u2019s usually based on modern software development principles, such as <\/span><a href=\"https:\/\/12factor.net\/\"><span style=\"font-weight: 400;\">12 Factor<\/span><\/a><span style=\"font-weight: 400;\"> or <\/span><a href=\"https:\/\/playbooks.equalexperts.com\/secure-delivery-playbook\"><span style=\"font-weight: 400;\">Secure Delivery<\/span><\/a><span style=\"font-weight: 400;\">. It&#8217;s owned by a single Digital Service team responsible for understanding its customers, and producing a service that meets their needs.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As a good example, here\u2019s a services diagram of a fictional Digital Platform in a retail organisation. It shows eight Digital Services in development within two different retail domains, as well as six platform capabilities within the Digital Platform itself.<\/span><\/p>\n<div id=\"attachment_8294\" style=\"width: 1296px\" class=\"wp-caption alignnone\"><img decoding=\"async\" aria-describedby=\"caption-attachment-8294\" class=\"wp-image-8294 size-full\" src=\"https:\/\/www.equalexperts.com\/wp-content\/uploads\/2020\/11\/What-is-a-Digital-Platform-Figure-1.png\" alt=\"A fictional Digital Platform\" width=\"1286\" height=\"1546\" srcset=\"https:\/\/www.equalexperts.com\/wp-content\/uploads\/2020\/11\/What-is-a-Digital-Platform-Figure-1.png 1286w, https:\/\/www.equalexperts.com\/wp-content\/uploads\/2020\/11\/What-is-a-Digital-Platform-Figure-1-250x300.png 250w, https:\/\/www.equalexperts.com\/wp-content\/uploads\/2020\/11\/What-is-a-Digital-Platform-Figure-1-852x1024.png 852w, https:\/\/www.equalexperts.com\/wp-content\/uploads\/2020\/11\/What-is-a-Digital-Platform-Figure-1-768x923.png 768w, https:\/\/www.equalexperts.com\/wp-content\/uploads\/2020\/11\/What-is-a-Digital-Platform-Figure-1-1278x1536.png 1278w, https:\/\/www.equalexperts.com\/wp-content\/uploads\/2020\/11\/What-is-a-Digital-Platform-Figure-1-1200x1443.png 1200w\" sizes=\"(max-width: 1286px) 100vw, 1286px\" \/><p id=\"caption-attachment-8294\" class=\"wp-caption-text\">Fig 1: Digital Services on a Digital Platform<\/p><\/div>\n<h2><strong>Bespoke<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">A Digital Platform is bespoke. It\u2019s something unique, built solely for the Digital Service teams in your organisation. It\u2019s founded on custom building blocks made by your Digital Platform teams, and commodity cloud services from your public cloud. It\u2019s about peoples, processes, and tools coming together to form platform capabilities. A public cloud can\u2019t provide you with a Digital Platform out of the box. Nor can an off the shelf product from a vendor. But there are many advantages and opportunities that come with a public cloud as a foundation for a Digital Platform.<\/span><\/p>\n<h2><strong>Paved Road<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">A Digital Platform is a set of <\/span><a href=\"https:\/\/www.oreilly.com\/library\/view\/oscon-2017-\/9781491976227\/video306724.html\"><span style=\"font-weight: 400;\">Paved Roads<\/span><\/a><span style=\"font-weight: 400;\">. Each Paved Road consists of low-friction, hardened interfaces that comprise user journeys for Digital Service teams (e.g. build a service, deploy a service, or service alerts). Those paved user journeys are fully automated and encompass the learned best practices specific to your organisation.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A Paved Road is built incrementally by Digital Platform teams. Each platform capability is delivered in small increments, and adjustments are made based on user feedback. Over time, as each platform capability becomes more opinionated, the Paved Road becomes wider and longer. <\/span><a href=\"https:\/\/theitriskmanager.com\/2018\/12\/09\/constraints-that-enable\/\"><span style=\"font-weight: 400;\">Enabling constraints<\/span><\/a><span style=\"font-weight: 400;\"> are used to encourage frequent production deployments and high standards of reliability for long-lived Digital Services.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A Paved Road eliminates common failure modes, by automating repetitive tasks. It encourages the adoption of Continuous Delivery and Operability practices, such as constant monitoring of live traffic, and steers away from pitfalls such as <\/span><a href=\"https:\/\/playbooks.equalexperts.com\/digital-platform\/pitfalls#industrialised-end-to-end-testing\"><span style=\"font-weight: 400;\">End-To-End Testing<\/span><\/a>.<span style=\"font-weight: 400;\">\u00a0It challenges Digital Service teams to rethink how they approach particular problems, and contribute enhancements and features back into the Paved Road experience.\u00a0<\/span><\/p>\n<h2><strong>Bi-directional feedback<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">A Digital Platform is primarily about the people who build it and use it. It exists to satisfy its users\u2019 needs, through technical or non-technical means. The value of its capabilities is derived from the ability of its Digital Platform teams to talk to and learn from its Digital Service teams. It\u2019s the responsibility of the Digital Platform teams to create an ecosystem of bi-directional feedback loops. User feedback allows Digital Platform teams to better understand which technology building block or organisational process needs to be improved, and industrialised so that all teams can benefit.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, feedback from your Digital Service teams might include complaints about a historical, time-consuming change-approvals process in your organisation owned by an overworked change management team. Your Digital Platform needs to provide an automated deployment pipeline that acts as an automated audit trail. If your Digital Platform teams can present a live audit trail that reduces toil for the change management team, their needs might be met by a streamlined, self-service process, in which Digital Service teams peer-review their own change requests.<\/span><\/p>\n<h2><strong>Contact us!<\/strong><\/h2>\n<p>We hope you find this useful. For more information about Digital Platforms take a look at our <a href=\"https:\/\/playbooks.equalexperts.com\/digital-platform\">Digital Platform Playbook<\/a>. We thrive on feedback and welcome <a href=\"https:\/\/playbooks.equalexperts.com\/digital-platform\/contribute\/how-to-contribute\">contributions<\/a>. As you can see, we love building digital platforms! If you\u2019d like us to share our experience with you, get in touch in the form below.<\/p>\n\n\t\t\t\t\t\t<script>\n\t\t\t\t\t\t\twindow.hsFormsOnReady = window.hsFormsOnReady || [];\n\t\t\t\t\t\t\twindow.hsFormsOnReady.push(()=>{\n\t\t\t\t\t\t\t\thbspt.forms.create({\n\t\t\t\t\t\t\t\t\tportalId: 7208712,\n\t\t\t\t\t\t\t\t\tformId: \"83acdf22-cf43-47ba-b91f-0428264b824a\",\n\t\t\t\t\t\t\t\t\ttarget: \"#hbspt-form-1758975579000-6489769621\",\n\t\t\t\t\t\t\t\t\tregion: \"eu1\",\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t})});\n\t\t\t\t\t\t<\/script>\n\t\t\t\t\t\t<div class=\"hbspt-form\" id=\"hbspt-form-1758975579000-6489769621\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>What is a Digital Platform? Everything you need to know is here. Discover how it allows you to be competitive, rapidly explore new product offerings and exploit established products.<\/p>\n","protected":false},"author":21,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[5],"tags":[110,153,33,135],"location":[397],"class_list":["post-8278","post","type-post","status-publish","format-standard","hentry","category-our-thinking","tag-continuous-delivery","tag-digital-platforms","tag-operability","tag-playbooks"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.9 (Yoast SEO v25.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>So what is a Digital Platform anyway? | Equal Experts<\/title>\n<meta name=\"description\" content=\"What is a Digital Platform? 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